Bespoke kitchen design across Cornwall & Devon, drawn before it is built

Design and supply are always sold together. Installation is usually included, and where you prefer to use your own installer we hand over a fully detailed scheme rather than a shopping list. That single line of responsibility is the point: when the drawing, the order and the fit all sit with the same studio, nobody can blame the other trade for a worktop that does not meet the wall.

Every scheme is modelled in Winner, the specialist KBB design software, so you walk through the finished kitchen in three dimensions before anything is ordered. Sightlines, worktop heights, door swings, the view from the sofa and the height of a wall cabinet above a run of tall units are all resolved on screen, while changes still cost nothing but time.

The expensive mistakes in a kitchen are rarely about taste. They are about sequence. A layout signed off without a measured survey leaves a fridge door that cannot open fully, a bin that fouls the island seating, or a run of tall units that blocks the only source of daylight in the room. Once cabinetry is manufactured to size, those are not adjustments: they are re-orders, and the programme slips while the room stays unusable.

Splitting design from installation carries its own cost. When one company sells the cabinets and an unconnected fitter installs them, responsibility for a mis-measure sits nowhere. The client becomes the project manager: chasing worktop templating, matching an appliance aperture, deciding on site whether a filler panel is acceptable. That is time you have not budgeted, usually spent on the phone from two hundred miles away.

Leaving a failing kitchen in place has a quieter cost. Doors that no longer seal, worn seals around a sink cut-out and unventilated cabinetry let moisture into carcases and substrates, and damage moves outwards into flooring and plaster. In a coastal Cornish property that is left unheated between visits, that process is faster, and the repair bill is no longer a kitchen bill.

The same sequence runs on a single kitchen in Truro and on a whole-house project for a client in London. Nothing is ordered until you have approved a 3D model and a written specification.

Design consultation and measured survey. We discuss the property, the household and the budget, then survey the room: walls, levels, services, window reveals and the position of drainage and gas. Enquire about a design consultation and we will arrange a time that suits the project, including for clients who cannot be in Cornwall.

Concept, specification and 3D visualisation. Your layout is drawn and modelled in Winner. You see the room in three dimensions - materials, worktop heights, handle positions, appliance apertures - alongside a written specification naming every cabinet, worktop and appliance so the price is tied to a defined scheme.

Revisions and sign-off. We revise the model with you until the plan is right. Where it helps, we meet you at a Schüller, Novelle or Omega showroom to see finishes and mechanisms in person. Nothing is ordered until the drawing and the specification are signed off.

Supply, sequencing and installation. We order the cabinetry, template the worktops and programme the installation around the other trades. Where installation is included, our team fits the kitchen and coordinates electrics, plumbing and worktop fitting so the room progresses in the correct order rather than in whatever order trades arrive.

Testing, snagging and handover. Appliances are tested and commissioned, doors and drawers are adjusted, seals and services checked, and any snags cleared before we hand over. You receive your manufacturer warranty documents.

These are the practical differences clients notice, from the first drawing through to the second winter in the house.

Decisions made in front of a drawing. The Winner 3D model resolves layout questions on screen rather than on site. Changes made before manufacture cost nothing; changes made after it cost a cabinet, a worktop and a week of the programme.

One programme, fewer standing days. Because design, supply and installation sit with one studio, the sequence is set once: survey, order, template, fit, commission. Trades are booked around a real programme instead of a hopeful date.

Specification chosen from three brands. As an approved retailer for Schüller, Novelle and Omega, we specify the cabinetry that fits the room and the budget, including non-standard sizes, rather than forcing the room to fit one range.

Built for a coastal Cornish house. Finishes, ironmongery and ventilation are specified with salt air, damp and periods of standing empty in mind, which is what determines whether a kitchen still closes properly in year five.

Cost held to a defined scheme. Your price is tied to a written specification naming every item, so you can see what a change costs before you agree to it. Payment is taken in three staged payments, set out in our terms and conditions.

The detail below is what separates two kitchens that look similar in a photograph and behave very differently after five years of use.

Cabinetry and construction

Cabinetry is specified from our three approved brands: Schüller, Novelle and Omega. Each is chosen for a different reason: carcase construction, the range of non-standard widths and depths, the door programme, the drawer runners and hinges, and the finish options available in matt lacquer, painted timber, veneer and textured laminate.

Specification decisions that matter more than the door style include carcase thickness and edging, whether drawer boxes are steel-sided or timber, the load rating of runners on a wide pan drawer, soft-close and push-to-open mechanisms, and how tall units are braced and scribed to an out-of-true wall. In a period Cornish property, very little is square, and the scribing detail is what makes the finished run read as joinery rather than flat pack.

Worktops, splashbacks and sinks

Worktops are specified to the way you cook and the way the room will be maintained. Engineered stone and sintered surfaces give the hardest wearing finish for a busy island; natural stone brings movement and patina but needs sealing; solid timber suits a secondary run or a table-height seating area and can be re-oiled rather than replaced. Laminate remains a sensible answer in a utility or a letting property where the surface may need renewing between tenancies.

Templating happens after the cabinetry is installed and levelled, not from a drawing, which is why the join between a run of units and an out-of-square wall closes properly. Sink and hob apertures, upstands, splashbacks, drainer grooves and the radius on an island overhang are all set at template stage and recorded on the specification.

Appliances, services and ventilation

Appliances are chosen early because they set the cabinetry. Induction, gas and ceramic hobs need different clearances; a downdraught extractor changes the joinery below the worktop; an integrated fridge freezer dictates a specific aperture and hinge side; wine cabinets and coffee machines need dedicated services. We produce the electrical and plumbing layout so first-fix is done once.

Extraction is the detail most often under-specified. A recirculating filter is the only option in some layouts, but where a duct run can be achieved we plan it during design rather than discovering it during installation. In coastal properties, ventilation also protects the cabinetry itself from the moisture that comes with a house left cold between visits.

Variations of the service

Not every project is a single room in an occupied house. The same design and specification process is applied at different scales, and the programme changes accordingly.

Residential and contract work

For homeowners, the priorities are how the room feels, how it stores and how it survives daily use, so time goes into layout, materials and detailing. Programmes are built around the household and, in second homes, around the weeks the property is empty.

For developers and commercial contractors, including office refits and similar projects, the priorities are repeatability, lead times, cost certainty across plots and a specification that can be signed off once and installed many times. The design and supply process is the same; the documentation and the sequencing are geared to a site programme rather than a family.

Where we work

The studio is based at Truro, and our Truro studio opens early 2027. Until then, clients view products at the Schüller, Novelle and Omega showrooms, and schemes are presented from the 3D model.

We design and install across Cornwall and Devon, and for clients in London and the Home Counties who own Cornish property. For those projects, The Complete Service adds project management, a foreman on the ground and weekly Google Meet progress updates, with suppliers sourced locally in Cornwall.

• Painted and lacquered fronts, timber, veneer and textured laminate finishes
• Non-standard cabinet widths, depths and heights where the room demands them
• Full-extension drawer systems, internal drawers and pull-out larder mechanisms
• Integrated bin, recycling and appliance housings designed into the layout
• Handleless, rail and traditional ironmongery options across all three brands
• Single kitchen replacement in an occupied Truro or Cornwall home
• Kitchen within a wider renovation or extension, coordinated with the building programme
• Whole-house projects where the kitchen, bathrooms and bedrooms are designed together
• Accessible and adaptable kitchens designed with specialist consultancy input
• Outdoor kitchens supplied through specialist suppliers for coastal and garden use
• Contract kitchens for developers and commercial contractors, specified to repeat across units